SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shopber (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopber.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
corresponds 100% to the description. thanks!
with or without a discount is freat value for money
Absolutely satisfied with the . Thanks a lot!
They're perfect! Good dense fabric, beautifully sat down. My height is 175 cm and I was afraid that they would be very short, but the size is 29 straight as it should. My waist/hips: 64/96. Definitely recommend! I will order in a different color
Thank you so much!
Very fast delivery 12.10 ordered, 15.10-Courier already brought, for the first time such with clothes. The quality of jeans is good, dense material, high landing, on the growth of 175-not short) at ot-65, ob-94 came up size 28
Good jeans, at first thought that it was necessary to size more, but the variety became all good. From 58 to 90
From the second attempt I got into the size. The first did a refund. Jeans fire. I wanted the landing to be denser and ordered 26 size. from 68 to 93, they sat almost in the guise, but you can breathe and sit down. + In any case are carried. Let many write that do not stretch, but the girls are cute, does not stretch tarpaulin, and this is jeans)))
On parameters 77-100, height 171 ordered 30 size. Made a refund, the money returned quickly. Thank you on this. In January I ordered dark blue, also 30. sit perfectly. Just specifically they were worn out. In Black climbed only with 2 attempts, but neither sit down, nor breathe. I hope that I did not stretch. Why suffer?
Jeans are good, dense But, turned out to be great 26R As it is not very well sat in front in the groin area, folds, grabs everything In the rest everything is fine To Murmansk reached in a week, brought the Courier
Jeans are excellent, but they are small on me (
Delivery two days to the apartment, sat perfectly 28 at 73 waist, 93 hips
Jeans I'm thin and high, 25 size perfectly fit The most pleasant is the length, I have not had such jeans that are long for me Otpad Cloth is dense, it will not be cold in them In general, RA 100% is happy
Jeans are good, dense. At OT 75, OB 96, height 171 29th size sat well.
I think it's the most jeans I 've ever had. On growth 178 straight long. Waist 72-73, hips 92-93. 28 size is excellent. and not tight and not wide.
I will exchange blue jeans 26 sizes for the same 25 sizes. Moscow. 89151987287.
Jeans are cool, high fit, size is chosen exactly. They are dense, but soft. Washing is excellent.
Everything is super, the quality is chic, the delivery is 2 days (!!!) courier in hands, that's only with the size missed) I will change
The goods received five days after the order, delivered by The Courier. Jeans are cool, they sat perfectly. About 99 from 78 on growth 177 can even be exposed. Thank you!
Store A++++
totally lived up to my expectations. superb store
Superb !
now i know where can i buy for the best price and be sure in its quality. thanks to the store owner!
Love the . Thank you very much!!
Thank You Very Much. Very cool. Color as the photo.